How long does it take to make a Custom Color?
Custom Colors may take up to 10 business days to make. You will receive a shipping notification for the Custom Color Sample Board on or before the 10th business day.
Are Custom Colors an exact match?
Our colorist will take the time to make a Custom Color as close as possible, but it may not be an exact match.
Are you able to make any Sherwin Williams color?
With the limitations of natural mineral pigments, sometimes we are unable to make colors that are very bright or saturated.
How long does it take to get the Custom Color sample?
Standard UPS Ground shipping takes 3-5 business days. Expedited shipping options are available at checkout.
If I need a Custom Color quickly, can it be rushed?
The Custom Color process cannot be rushed unfortunately. Expedited shipping options for the Sample Board are available at checkout.
If I don't need the Custom Color Sample Board, may get Pigment Packs instead?
The Custom Color Sample is part of the formulation process and is included in the service. The Custom Color Mineral Pigment Packs are a separate order.
How much are Custom Color Mineral Pigment Packs?
The cost will depend on the quantity of pigment that the color requires (light colors = less, darker colors = more).
How do I order Custom Color Mineral Pigment Packs?
As soon as you receive the shipping notification for the Sample Board, you can contact us to order Custom Color Mineral Pigment Packs.