Earthaus Plaster will consider the return of certain materials within 14 days of the purchase date. Materials must be in the original packaging, unused, and in resalable condition. All returns require authorization and are subject to a minimum 25% restocking charge. We do not accept returns for pre tinted products. This includes Limewash, Sample Kits and Sample Boards.
Earthaus Plaster will not be responsible for the shipping fees for any items being returned. Returns will not be accepted without prior authorization. Please note, Returns and exchanges may take up to two (2) weeks to process. The cost of returned goods will be refunded to the credit card payment was made from.
Earthaus Plaster will not be responsible for damage to items incurred during shipping. If a product is damaged during shipping, a refund will be given when we receive reimbursement from the shipping company.
In the event that the product is defective or mislabeled Earthaus Plaster will replace the product or refund the full purchase price to the credit card account from which the product was purchased.